Contact Us

Have questions, feedback, or need help? We're here for you.

General Inquiries

Questions about the platform, features, or how to get started?

Ai.Captioncraft@outlook.com

Safety & Moderation

Report violations, safety concerns, or inappropriate behavior

Ai.Captioncraft@outlook.com

Privacy & Legal

Privacy concerns, data requests, or legal matters

Ai.Captioncraft@outlook.com

Community & Feedback

Suggestions, feature requests, or community questions

Ai.Captioncraft@outlook.com

Response Time

We aim to respond to all inquiries within:

24 hours

General inquiries

2 hours

Safety concerns

48 hours

Legal matters

Frequently Asked Questions

How do I delete my account?

Go to Settings → Account → Delete Account. Your data will be permanently removed within 30 days.

How do I report inappropriate behavior?

Use the report button on any content or user profile, or email Ai.Captioncraft@outlook.com for urgent concerns.

Can I change my age after registration?

No, age verification is permanent for safety reasons. Contact Ai.Captioncraft@outlook.com if you entered incorrect information.

Is Haven free to use?

Yes! Haven is completely free for all members. We may introduce premium features in the future, but core functionality will always be free.